Video Streaming

How to access the Video Streaming platform?
  • Buy the VIDEO STREAMING from this link
  • Upon purchasing you will receive an ACCESS LINK, by email, which allows you to login into our portal
  • Share the access link with your staff across your organization so they can also enjoy the streaming content!
What are the computer requirements to access the VIDEO STREAMING platform?
  • You need an internet connection
  • A regular browser (such as Google Chrome, Firefox, Safari)
  • Optionally, you can download our streaming APP available for iOS and Android devices
What if I need to add more titles to my VIDEO STREAMING portal?

Product Usage / Copyright Information

Can I download the video and post it into my intranet, internet, or sites such as YouTube?
  • No, all materials are copyrighted and cannot be distributed through intranet, internet, or posted online, without our approval.
  • Posting our videos into YouTube.com, or any other publicly available video platforms, constitutes a breach and a copyright infringement claim will follow.
  • Upon buying any of our videos, being a physical media or online streaming content, you agree to and are bound to our Digital License Agreement

Orders

How do I order products from you?
Is there a discount to upgrade from VHS to DVD, or from DVD to Thumb-Drive?
  • We have a sale right now.
Can we get any language on Flash drive?
  • Yes. Select the desired language when you place the online order.
Can I get an estimate for a video?
Where is my tracking number for my order?
  • You will receive the tracking number by EMAIL when your order ships from our warehouse.

Live Presentations and Live Webinars

Please send your inquiries using the links below:

Does Charlie still travel for presentations?
  • Yes

Payments

What payments do you accept?
  • We accept credit card payments (VISA, MASTERCARD, AMEX, DISCOVER)
  • We accept P.O. requests
  • Wire-Transfers, ACH and Bank Deposit
Where can I find the wire transfer, ACH, bank deposit information to make a payment?
Can I pay by credit card over the phone?
  • To order safety videos, licensing agreements, streaming and webinars, please do so from our website at CharlieMorecraft.com for the quickest turnaround.

RMA / Damaged Products

  • Received a damaged product? No problem, simply fill out an RMA request and our IT department will be in touch. Please open the RMA request from this link